Privacy Policy

Who we are

Our website address is: https://hanoislostchild.com.

What personal data we collect and why we collect it

Hanoi’s Lost Child Foundation collects voluntarily supplied personal information for the purpose of communication and outreach. We may collect information including your name, email address, IP address, and other contact information that you supply. Further, this site uses WooCommerce and Google Analytics and may collect information in the course of ecommerce transactions including but not limited to items purchased, items viewed, videos viewed, and items added and removed from shopping carts.

We use PayPal and SquareUp for commerce transactions. We do not store credit card or payment information. We will not share your ecommerce transaction history with any other person, organization, or entity except as required by law.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you chose to contact us via our Contact Form, your information including any personally identifiable information, email, and other contact information will be used exclusively to contact you and will not be shared with any other party and will not be used for any marketing or outreach that you have not specifically authorized. Any authorization you grant to Hanoi’s Lost Child Foundation, Inc may be revoked at any time and your information can and will be deleted from our system at your request.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This site uses google analytics. Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. For sites running WooCommerce (also owned by Automattic) and this feature simultaneously and having all purchase tracking explicitly enabled, purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased. Google Analytics does offer IP anonymization, which can be enabled by the site owner.

This feature sends page view events (and potentially video play events) over to Google Analytics for consumption. For sites running WooCommerce-powered stores, some additional events are also sent to Google Analytics: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases. Tracking for each specific WooCommerce event needs to be enabled by the site owner.

Who we share your data with

You data is used exclusively by Hanoi’s Lost Child Foundation, Inc and is never shared with any other person, organization or entity. However, we may be required by law upon presentation of a subpoena or warrant to release private information including information which you have shared with us and which is stored in accordance with this privacy policy.

Information you share with the site including form submissions, email, comments, etc are examined to filter spam. The following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

How we protect your data

Our site is protected by SiteLock security to constantly monitor and protect against hacks. All transactions are protected by SSL and processed by our merchant processors (SquareUp and PayPal). We do not collect or store any financial information on this website.

What data breach procedures we have in place

This site is continuously monitored against attempts at hacking by SiteLock.

What third parties we receive data from

We receive security data from SiteLock and we receive analytic data from JustHost.com the hosting service for this site. We receive additional information from Google Analytics and from SquareUp our merchant processor.

What automated decision making and/or profiling we do with user data

None

Industry regulatory disclosure requirements

None